Returns Policy

Exchanges and refunds must be conducted within 14 days of delivery and after this period of time we have the right to refuse any refunds/exchanges.

All items returned to The Hidden Greeting should be returned in the original packaging and in the condition they were initially received.

Please note that it may take up to 2 weeks to receive your refund. This timeline incorporates the return of the package to The Hidden Greeting HQ (up to 10 business days), the process of your refund (up to 3 business days) and the process to transfer the refund by your bank (up to 10 business days).

Please contact us at if you have any further questions on refunds and the refund process or to initiate a return.